FREE SHIPPING ON ALL ORDERS OVER $200  •  LIFETIME GUARANTEE ON ALL PIECES  •  ALL PRICES IN USD

Terms of Service

Last Updated: February 2026

Welcome to Iced Out Mafia. These Terms of Service ("Terms") govern your use of our website and your purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Acceptance of Terms

By accessing, browsing, or using the Iced Out Mafia website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy and Refund Policy. We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms.

2. Products & Pricing

All products displayed on our website are subject to availability. We make every effort to display product colors, images, and descriptions as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual appearance of the product.

Prices for our products are listed in US Dollars (USD) and are subject to change without notice. We reserve the right to modify or discontinue any product at any time. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and will notify you promptly.

All jewelry features moissanite gemstones that are GRA certified. Product descriptions accurately represent the materials used, including 14K white gold plating and anti-tarnish coating.

3. Orders & Payment

By placing an order, you are making an offer to purchase the selected products. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Product unavailability
  • Errors in product information or pricing
  • Suspected fraudulent activity
  • Inability to verify payment information

We accept payment via major credit and debit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay. All payments are processed securely through encrypted, PCI-compliant payment processors. You agree that all payment information you provide is accurate and that you are authorized to use the payment method.

4. Shipping

We ship to locations within the United States, Canada, and internationally. Shipping times and costs vary depending on the destination and product type:

  • Ready Stock Items: Processed within 48 hours
  • Made-to-Order Items: 3–5 weeks production time

Orders over $200 qualify for free shipping. Estimated delivery times are provided for reference and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our control. For full details, please see our Shipping & Returns page.

Risk of loss and title for items purchased pass to you upon delivery of the items to the shipping carrier.

5. Returns & Refunds

We offer a 14-day return window from the date of delivery. Items must be unworn, unused, and in their original packaging. Custom and made-to-order items are non-refundable. For complete details on our return process, conditions, and refund timelines, please refer to our Refund Policy.

6. Lifetime Guarantee

All products sold by Iced Out Mafia come with a lifetime guarantee covering manufacturing defects, stone fallout, and tarnishing under normal wear conditions. This guarantee does not cover damage resulting from misuse, abuse, accidents, unauthorized modifications, or failure to follow care instructions. We reserve the right to determine whether an item qualifies for repair or replacement under the guarantee.

7. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, product descriptions, photographs, and software, is the property of Iced Out Mafia or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, display, create derivative works from, or otherwise use any content from our website without our prior written consent. Iced Out Mafia name, logo, and all related product and service names, designs, and slogans are trademarks of Iced Out Mafia.

8. User Conduct

When using our website, you agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the website
  • Interfere with or disrupt the website or its servers
  • Submit false or misleading information
  • Use automated systems or software to extract data from the website
  • Infringe on the intellectual property rights of Iced Out Mafia or any third party

9. Limitation of Liability

To the fullest extent permitted by applicable law, Iced Out Mafia and its owners, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your use of our website or the purchase of our products.

Our total liability to you for any claim arising out of or related to these Terms or your use of our website shall not exceed the total amount you paid for the specific product(s) giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Iced Out Mafia and its owners, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney's fees) arising out of or related to your use of our website, your violation of these Terms, or your violation of any rights of a third party.

11. Governing Law

These Terms of Service and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any legal action or proceeding relating to these Terms shall be brought exclusively in the courts of competent jurisdiction.

12. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

Iced Out Mafia
Email: shopicedoutmafia@gmail.com