Privacy Policy

Last Updated: February 2026

Iced Out Mafia ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our store. Please read this policy carefully. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our website.

Personal Information

When you make a purchase, create an account, or contact us, we may collect the following:

Full name
Email address
Shipping and billing address
Phone number
Payment information (processed securely through our payment providers — we do not store full credit card numbers)
Order history and preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website or source
Device information

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders
To send order confirmations, shipping updates, and tracking information
To communicate with you about your account or orders
To provide customer support
To send promotional emails and marketing communications (you can opt out at any time)
To improve our website, products, and services
To detect and prevent fraud
To comply with legal obligations

3. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small data files stored on your device when you visit our website.

Types of cookies we use:

Essential Cookies: Required for the website to function properly (e.g., shopping cart, checkout)
Analytics Cookies: Help us understand how visitors use our website so we can improve it
Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

You can control cookies through your browser settings. However, disabling certain cookies may affect your ability to use some features of our website.

4. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our business, including:

Payment Processors: To securely process your payments (e.g., Stripe, PayPal)
Shipping Partners: To deliver your orders and provide tracking information
Email Marketing Platforms: To send promotional communications
Analytics Providers: To analyze website traffic and user behavior (e.g., Google Analytics)

These third parties are contractually obligated to protect your information and may only use it for the specific purposes for which it was shared. We do not sell, trade, or rent your personal information to third parties for their own marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

SSL/TLS encryption for all data transmission
Secure payment processing through PCI-compliant providers
Regular security audits and updates
Restricted access to personal information on a need-to-know basis

While we take reasonable precautions to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access your personal data
The right to correct inaccurate data
The right to request deletion of your data
The right to opt out of marketing communications
The right to data portability

To exercise any of these rights, please contact us at shopicedoutmafia@gmail.com.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately and we will take steps to delete such information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Iced Out Mafia
Email: shopicedoutmafia@gmail.com